Shipping policy
Processing Time
All orders are processed within 1–3 business days. You will receive a confirmation email with tracking details once your order has been shipped.
Shipping Rates & Delivery Times
-
Iceland:
-
Flat rate: 1.490 ISK
-
Estimated delivery: 2–4 business days
-
-
Europe (EU/EEA):
-
Free shipping on orders over €150 / 21.400 ISK
-
Orders below €150: free shipping with no fee
-
Orders below €150: flat shipping fee of €20 / 2.990 ISK
-
Estimated delivery: 5–10 business days
-
-
Rest of World:
-
Currently, we only ship within Iceland and the Nordic countries.
-
Customs & Duties
-
All prices include Icelandic VAT for domestic orders.
-
International customers are responsible for any customs duties or import taxes applicable in their country.
Service Commitment
We are committed to providing reliable service, timely delivery, and transparent communication. If your order arrives damaged, incorrect, or if you have concerns, please notify us within 48 hours so we can resolve the issue promptly.
Delays
We are not responsible for delays caused by postal services, customs, or other delivery providers.