Refund policy
Return & Refund Policy
We want you to be happy with your purchase. If for any reason you are not satisfied, you may return unworn and unused items within 15 days of receiving your order.
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Items must be in their original condition, with tags attached.
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Returns are not accepted for used, washed, or damaged items.
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Once we receive and inspect the returned item, we will issue a refund to your original payment method.
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Shipping costs for returns are the responsibility of the customer unless the item was defective or incorrect.
If you would like to return an item, please contact us at issues@niba.is